Tel:  01635 863233

COVID 19 Salon Guidelines

​We will provide you with a safe environment that complies Our Commitment with guidelines issued by Government and our local authority



 ✔ We will greet you warmly but without a handshake or personal contact

 ✔ We will stagger customer arrival times to minimise close contact

✔ We will clean the reception area regularly

 ✔ Where possible we will escort you straight to the treatment area/room to avoid congestion in waiting areas

✔ Waiting areas will be arranged to adhere to social distancing

 ✔ We ask that you pay using card or other cashless means where possible


✔ To arrive at the time agreed, to maximise social distancing

 ✔ To wash your hands and/or use hand sanitiser as directed by our team and before and after each treatment

 ✔ To wear face-masks supplied by us

 ✔ To contact us and re-arrange your appointment, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self-isolating


 ✘ Do not come to the salon if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with Covid-19



We are happy to discuss any of your individual concerns, please feel free to speak with a member of staff




✔ We have undertaken a thorough review of our salon and the services we offer

✔ We have rearranged our waiting, reception and treatment areas to adhere to social distancing guidelines

✔ All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each treatment

✔ All items of equipment will be cleaned before and after every treatment. This includes all metal instruments, brushes, bowls, and tweezers

 ✔ One-use disposable items will be used where necessary (sustainable alternatives kept where possible)

 ✔ We will ensure adequate ventilation throughout the salon with doors and windows open where possible



✔ We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner

✔ Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety

 ✔ We have agreed social distancing for our team in communal staff areas

✔ Staff are briefed to uphold safe standards while dealing with responsibilities at reception



 ✔ We have reviewed our treatment menu and removed treatments where we felt it necessary to do so

✔ Our therapists will wear gloves, masks and other personal protective equipment (PPE) during treatments where required. Therapists will wash their hands before and after every treatment

 ✔ PPE will be replaced after every treatment

 ✔ Our therapist will stay with you throughout your treatment – not venturing out of the room – to reduce the need to replace PPE and minimise infection